Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kim Damico

November 16, 2023

5  out of  5 rating by Kim Damico
"Excellent: Response time in both correspondence and payment, friendliness and willingness to assist."

Jasmine C

November 2, 2023

5  out of  5 rating by Jasmine C
"The process as a first time car owner was made pretty easy. My associate Arceli Brown made everything understandable and really worked with me to understand the processes. And I really appreciate Arceli’s positivity as a first time owner."

Bong Tibung

October 5, 2023

5  out of  5 rating by Bong Tibung
"I highly recommend Ms Arceli as she is very knowledgeable with insurance policies that keep her abreast of any questions or problems that arise from a transaction. She is fast and accurate, and will not leave the client hanging. Cheers to her!"

Alin S

October 2, 2023

1  out of  5 rating by Alin S
"THEY REFUSE TO CANCEL YOUR POLICIES AND KEEP CHARGING YOU! I emailed them, called them and they still charged me 4 months of rental insurance after I asked to cancel it. Now I switched, asked them to cancel my insurance and they keep emailing me with new charges. I left because they kept raising my rate by 20% with no explanation, no accidents and no tickets."

Zeke Farkas

July 8, 2023

5  out of  5 rating by Zeke Farkas
"Arceli was incredible helpful in getting me a low quote and then the process of getting my new policy!"

Terrie Jackson

May 20, 2023

5  out of  5 rating by Terrie Jackson
"My agent took the time to explain options and changes that could help me save money on my premiums. Very informative. I learned a lot."

Matt C (BlissfullyAdequate)

April 27, 2023

5  out of  5 rating by Matt C (BlissfullyAdequate)
"Arceli was very professional and great to speak to. Always gives me all the information I need and gives me any options available that may be useful in the near future."

Richard Clark

April 2, 2023

5  out of  5 rating by Richard Clark
"Excellent customer services!"

Ali N

March 28, 2023

5  out of  5 rating by Ali N
"Excellent Service"

Wendy Rivera

March 22, 2023

5  out of  5 rating by Wendy Rivera
"Excellent Agent and helped me a lot and answered all my questions."

Obi Chris

January 13, 2023

5  out of  5 rating by Obi Chris
"The Agent Ethan Bernabe and Joshua Delanoche went above and beyond to ensure that all my questions were answered. And that I got the right coverage that I needed. The Arceli Brown agency is wonderful, I highly recommend !"

Ed Tiong

January 13, 2023

5  out of  5 rating by Ed Tiong
"Highly recommended! Highly Knowledgeable! She has so much experience, keeps you updated and informed of the process. Best of all, Arceli was able to save us a lot in our premiums from all our covered insurance. Please check her service and products offered before signing anywhere else. She is prompt and courteous."

Kristine Salang

January 11, 2023

5  out of  5 rating by Kristine Salang
"Arceli Brown provided excellent service with my insurance needs. She assisted me with a personal, tailored quote and she answered all my questions and concerns. Her experience, expertise and caring and helpful approach made the insurance process a very positive experience. Thank you!"

Alvin Yabes

December 28, 2022

5  out of  5 rating by Alvin Yabes
"We've been w/ State Farm for many year. Couldn't have asked for better agent. Ms. Arceli Brown is a 'Rockstar'. Very professional, honest, agent that truly looks out for best interest of her clients. Highly recommended."

Tim Dearmin

December 19, 2022

5  out of  5 rating by Tim Dearmin
"Arceli Brown was there for me when I needed her. Excellent service & excellent auto insurance rates! I'm very happy & thankful !"

Danilo Pableo

October 22, 2022

5  out of  5 rating by Danilo Pableo
"The experienceIs is very SATISFACTORY"

Mary Yates

October 22, 2022

5  out of  5 rating by Mary Yates
"I’m thankful for my yearly call (and all calls) from Arceli to review my policies, yes policies, looking for any tweaking that may be needed. She’s very knowledgeable and thorough and of course, very helpful!"

Ian Sasscer

July 26, 2022

5  out of  5 rating by Ian Sasscer
"Mrs. Arceli is highly professional and very passionate about helping her clients. She gave our family a wonderful deal on auto, home and life insurance. She treats everyone like family and we are beyond blessed to have her as our agent!!!!"

Bernard Ward

March 24, 2022

5  out of  5 rating by Bernard Ward
"Ms. Brown was really helpful during our annual review. She addressed all our questions regarding auto, home, and umbrella insurance policies, ensuring we are fully protected. A true professional. Will definitely recommend Ms. Brown to friends and family."

Victor Popovich

February 22, 2022

5  out of  5 rating by Victor Popovich
"First class service as always. They have a customer for life in me. Thank you State Farm and Arceli."

Zharie Grae Aguirre

November 9, 2021

5  out of  5 rating by Zharie Grae Aguirre
"Highly recommended, hassle free and fast transaction! They catered my car insurance needs well! detailed explanation and gives good suggestion!"

Hunter Moore

October 15, 2021

5  out of  5 rating by Hunter Moore
"Getting insurance for the first time can be confusing. Jessica made that experience feel like a walk in the park! If you have an opportunity to work with Jessica, I’d recommend it!"

Ruth S.

September 10, 2021

5  out of  5 rating by Ruth S.
"Noah was excellent! He explained the policy and saved me a lot of money. He even contacted my previous insurance carrier to help me cancel my expensive policy. State Farm offers the exact same full coverage for less. Thank You!"

ETLion 50

September 10, 2021

5  out of  5 rating by ETLion 50
"Amazing agent, helped me gladly and I'm very satisfied with her customer service"

Victor Mulyono

September 4, 2021

5  out of  5 rating by Victor Mulyono
"Arceli provides good explanation and help me understand my coverage & policies . I would recommend her office to my family members and get their insurance s."